We offer standard shipping (3-5 business days), express shipping (1-2 business days), and same-day delivery in London. Free shipping is available on orders over £50. All orders are processed within 24 hours and tracked for your convenience.

We offer a 30-day return policy for unopened products in their original packaging. For defective items, we provide full refunds or exchanges within 60 days. Please contact our customer service team to initiate a return or exchange.

Many of our products are suitable for various dietary restrictions including vegan, gluten-free, and allergen-free options. Each product page includes detailed ingredient information and allergen warnings. Consult with our nutritionists for personalized recommendations.

Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order by logging into your account and viewing your order history. For any tracking issues, contact our support team.

Yes, we offer volume discounts for orders over £200. Contact our sales team for custom pricing on bulk orders, corporate wellness programs, or wholesale arrangements. We also have referral programs for regular customers.

You can book a consultation through our online booking form above, call us directly, or send an email. We offer in-person consultations at our London office, phone consultations, and video calls. All sessions are conducted by certified nutritionists.